Legal · Platform Rules · Player Agreement

tvajee Terms and Conditions

These terms govern your use of the tvajee platform. Please read them carefully before registering or placing any bets. By creating an account on tvajee, you agree to everything set out here.

Last Updated: 1 January 2025

What You Need to Know at a Glance

These six points summarise the most important parts of the tvajee Terms and Conditions. The full terms follow below.

You Must Be 18 or Older

tvajee is strictly for adults. You must be at least 18 years old to register and play. We verify age during account setup and reserve the right to request documentation at any time. Underage accounts will be closed immediately.

One Account Per Person

Each player is permitted one tvajee account only. Creating duplicate accounts — whether under the same name, device, or payment method — is a breach of these terms and will result in all associated accounts being suspended and balances forfeited.

Deposits and Withdrawals in BDT

All transactions on tvajee are processed in Bangladeshi Taka. Deposits are credited instantly. Withdrawals are processed within the timeframes stated in the payments section. You must use payment methods registered in your own name.

Bonus Terms Apply

All bonuses and promotions on tvajee come with wagering requirements and conditions. Attempting to abuse bonus offers — including creating multiple accounts to claim the same bonus — will result in the bonus being voided and the account reviewed.

Fair Play is Mandatory

Any attempt to manipulate games, exploit software errors, use automated betting tools, or collude with other players is strictly prohibited on tvajee. We monitor all activity and will close accounts found to be in breach of fair play rules.

Responsible Gaming Tools Available

tvajee provides deposit limits, session reminders, and self-exclusion options for all players. If you feel your gaming is becoming a problem, contact our support team or visit the Responsible Gaming page. We take player wellbeing seriously.

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and tvajee ("tvajee", "we", "us", "our") governing your access to and use of the tvajee platform, including all games, services, and features available at tvajee.com and through the tvajee mobile application. By registering an account, making a deposit, or placing a bet on tvajee, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree, you must not use the tvajee platform.

1 Introduction

tvajee is an online gaming platform operated for players in Bangladesh. The platform offers a range of table games, live dealer games, and casual gaming experiences, all accessible via web browser or the tvajee mobile app. All games on tvajee are provided for entertainment purposes and involve real-money wagering.

These Terms apply to all players who access tvajee, regardless of the device or method used. They should be read alongside the tvajee Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and tvajee.

By using tvajee, you confirm you are acting on your own behalf and not on behalf of any third party. You are solely responsible for all activity on your tvajee account.

2 Eligibility

To register and play on tvajee, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be legally permitted to participate in online gaming under the laws applicable in your jurisdiction.
  • You must not be a resident of any jurisdiction where online gaming is prohibited by law.
  • You must not be a current employee, contractor, or close family member of a tvajee employee.
  • You must not be self-excluded from tvajee or any other gaming platform under an active exclusion agreement.

tvajee reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory documentation, your account may be suspended and any pending withdrawals held until verification is complete. Accounts found to have been registered by underage players will be closed immediately and any balance forfeited.

3 Account Registration

Each player may hold only one tvajee account. Duplicate accounts — whether created using different names, email addresses, phone numbers, devices, or payment methods — are strictly prohibited. If tvajee identifies duplicate accounts linked to the same individual, all accounts will be suspended and balances may be forfeited pending investigation.

When registering on tvajee, you must provide accurate and complete information. This includes your real name, date of birth, valid contact details, and any other information requested during the registration process. Providing false information is a breach of these Terms and may result in immediate account closure.

  • You are responsible for keeping your tvajee login credentials secure and confidential.
  • You must not share your account with any other person or allow anyone else to access your account.
  • If you suspect unauthorised access to your tvajee account, you must contact support immediately.
  • tvajee will not be liable for losses resulting from unauthorised account access where you have failed to keep your credentials secure.

Your tvajee account is personal to you. Never share your password or allow others to place bets on your behalf. tvajee support will never ask for your password.

4 Deposits and Withdrawals

All financial transactions on tvajee are conducted in Bangladeshi Taka (BDT). tvajee supports a range of local payment methods suited to players in Bangladesh. The specific methods available, along with minimum and maximum transaction limits, are displayed in the cashier section of your tvajee account.

Deposits to your tvajee account are typically credited instantly. If a deposit does not appear in your account within a reasonable time, contact tvajee support with your transaction reference and we will investigate promptly.

Withdrawal requests are processed by tvajee within the timeframes stated in the cashier section. Processing times may vary depending on the payment method selected and the volume of requests being handled at the time. tvajee does not charge fees on withdrawals, though your payment provider may apply their own charges.

  • You may only withdraw funds to a payment method registered in your own name.
  • tvajee reserves the right to request identity verification before processing any withdrawal.
  • Withdrawals will not be processed if your account has an unresolved bonus wagering requirement attached to the funds being withdrawn.
  • Minimum withdrawal amounts apply and are displayed in the cashier section of your tvajee account.

tvajee will never ask you to send funds to a personal bank account or mobile number. All deposits must be made through the official cashier in your tvajee account. If you receive any such request, report it to support immediately.

5 Bonuses and Promotions

tvajee offers bonuses and promotions to both new and existing players from time to time. Each bonus or promotion is subject to its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These specific terms are communicated at the time the bonus is offered and must be read carefully before accepting.

General bonus rules that apply across all tvajee promotions include the following:

  • Bonuses may only be claimed once per player, household, device, or IP address unless explicitly stated otherwise.
  • Bonus funds must be wagered the required number of times before any associated winnings can be withdrawn.
  • tvajee reserves the right to withdraw any bonus offer at any time without prior notice.
  • If tvajee determines that a bonus has been claimed in bad faith or through abuse of the promotion system, the bonus and any winnings derived from it will be voided.
  • Bonus funds are separate from real-money funds in your tvajee account. Real-money funds are used first in all wagering unless otherwise specified.

tvajee takes bonus abuse seriously. Players found to be systematically exploiting promotions — including through the use of multiple accounts, coordinated play, or other methods designed to circumvent the spirit of the offer — will have their accounts reviewed and may be permanently banned from the platform.

6 Game Rules and Fair Play

Each game available on tvajee is governed by its own specific rules, which are accessible within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. tvajee is not responsible for losses resulting from a player's misunderstanding of game rules.

All games on tvajee use certified random number generators (RNG) for digital games, or physical cards and equipment for live dealer games. The outcomes of all games are fair and independent of previous results. Return-to-player (RTP) percentages for each game are available within the game information section.

  • Bets placed and confirmed cannot be cancelled or reversed.
  • In the event of a technical error during a game, tvajee reserves the right to void the affected round and return stakes to players.
  • If a game result is disputed, tvajee's records of the game outcome will be considered final.
  • tvajee reserves the right to void any bet placed on an event where a clear pricing error has occurred.

7 Prohibited Activities

The following activities are strictly prohibited on tvajee and will result in immediate account suspension and potential legal action:

  • Using automated software, bots, scripts, or any other tool to place bets or interact with the platform without human input.
  • Exploiting software bugs, glitches, or errors to gain an unfair advantage.
  • Colluding with other players to manipulate game outcomes.
  • Using the tvajee platform for any form of money laundering or financial crime.
  • Providing false identity information or impersonating another person.
  • Attempting to access another player's tvajee account without authorisation.
  • Engaging in any activity that disrupts the normal operation of the tvajee platform or negatively affects other players' experience.

tvajee actively monitors all account activity. Any account found to be engaged in prohibited activities will be suspended immediately. Funds in suspended accounts may be withheld pending investigation and, where applicable, reported to relevant authorities.

8 Account Suspension and Closure

tvajee reserves the right to suspend or close any player account at any time, with or without prior notice, if we have reason to believe that the account is being used in breach of these Terms, or if we are required to do so for legal or regulatory reasons.

If your tvajee account is closed due to a breach of these Terms, any balance remaining in the account may be forfeited. If your account is closed for reasons unrelated to a breach — for example, at your own request — your remaining balance will be returned to you via your registered payment method after any applicable verification checks have been completed.

You may request the closure of your tvajee account at any time by contacting our support team. If you are closing your account for responsible gaming reasons, please inform our support team so that appropriate measures can be applied.

9 Responsible Gaming

tvajee is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available in the responsible gaming section of your tvajee account settings.

If you believe your gaming is becoming problematic, we strongly encourage you to use these tools and to reach out to our support team. tvajee can also provide information about external support organisations available to players in Bangladesh.

  • Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
  • Deposit limits take effect immediately once set and can only be increased after a cooling-off period.
  • tvajee will not send promotional communications to players who have self-excluded.

For more information, please visit the Responsible Gaming page on tvajee.

10 Intellectual Property

All content on the tvajee platform — including but not limited to the tvajee logo, game graphics, interface design, text, and software — is the intellectual property of tvajee or its licensors. You may not copy, reproduce, distribute, or create derivative works from any tvajee content without our express written permission.

Your use of the tvajee platform does not grant you any ownership rights over any content or software on the platform. Any unauthorised use of tvajee intellectual property may result in legal action.

11 Limitation of Liability

tvajee provides the platform on an "as is" basis. While we work hard to ensure the platform is available and functioning at all times, we cannot guarantee uninterrupted access and are not liable for losses resulting from platform downtime, technical errors, or circumstances beyond our reasonable control.

  • tvajee is not liable for any indirect, consequential, or incidental losses arising from your use of the platform.
  • tvajee's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.
  • Nothing in these Terms limits tvajee's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

12 Privacy and Data

tvajee collects and processes personal data in accordance with our Privacy Policy. By registering on tvajee, you consent to the collection and use of your personal data as described in that policy. We do not sell your personal data to third parties.

For full details on how tvajee handles your data, please read the Privacy Policy.

13 Changes to These Terms

tvajee reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. If the changes are material, we will notify registered players via email or an in-platform notification.

Your continued use of the tvajee platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using tvajee and may request account closure.

We recommend checking this page periodically to stay informed of any updates to the tvajee Terms and Conditions. The date at the top of this page always reflects when the Terms were last revised.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern about your tvajee account, please contact our support team. We aim to respond to all enquiries within 24 hours.

  • Email: [email protected]
  • Live Chat: Available 24/7 through your tvajee account dashboard
  • FAQ: Visit the FAQ page for answers to common questions

For responsible gaming support, please visit the Responsible Gaming page where you will find tools and resources to help manage your gaming activity on tvajee.

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