Your privacy matters to us. This policy explains exactly what personal data tvajee collects, why we collect it, how we use it, and what rights you have over your own information.
Our Commitments
Six core commitments that define how tvajee handles your personal data — before you read the full policy below.
Every page, every transaction, and every login on tvajee is protected by industry-standard SSL encryption. Your data travels between your device and our servers in a fully encrypted state — no one can intercept it in transit.
tvajee does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process payments, and improve the tvajee platform experience for you.
You have the right to access, correct, or request deletion of your personal data held by tvajee at any time. Simply contact our support team and we will process your request in accordance with applicable data protection standards.
All personal data collected by tvajee is stored on secure servers with restricted access. We apply technical and organisational measures to prevent unauthorised access, loss, or disclosure of your information at every level of our infrastructure.
tvajee only collects the personal data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data speculatively or hold information longer than required for its stated purpose.
When tvajee updates this Privacy Policy, we notify registered players via email or in-platform message before the changes take effect. You will always know what has changed and why — no silent updates, no hidden revisions.
This Privacy Policy ("Policy") describes how tvajee ("tvajee", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the tvajee platform at tvajee.com and through the tvajee mobile application. By registering an account or using the tvajee platform, you acknowledge that you have read and understood this Policy. This Policy should be read alongside the tvajee Terms and Conditions, which together form the full agreement between you and tvajee.
tvajee is committed to protecting the privacy of every player who uses our platform. We understand that sharing personal information requires trust, and we take that responsibility seriously. This Policy is written in plain language so that every player — regardless of their background or technical knowledge — can understand exactly how their data is handled on tvajee.
This Policy applies to all personal data collected through the tvajee website, mobile application, customer support channels, and any other interaction you have with tvajee. It covers data collected from players in Bangladesh and applies to all tvajee account holders.
If you have any questions about how tvajee handles your personal data, you can contact our support team at any time. Details are provided in Section 13 of this Policy.
tvajee collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification services. Below is a summary of the categories of data we collect and why.
| Data Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number | Account communication, support, security alerts |
| Financial Data | Payment method details, transaction history | Processing deposits and withdrawals in BDT |
| Technical Data | IP address, device type, browser, OS | Security monitoring, fraud prevention, platform optimisation |
| Usage Data | Games played, bet history, session duration | Responsible gaming monitoring, platform improvement |
| Communications Data | Support chat logs, emails sent to tvajee | Resolving disputes, improving support quality |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.
tvajee uses the personal data we collect for the following purposes:
You can opt out of promotional communications from tvajee at any time by updating your notification preferences in your account settings or by contacting our support team.
tvajee processes your personal data on one or more of the following legal bases, depending on the specific purpose:
tvajee does not sell your personal data to third parties. We may share your data with carefully selected third parties only where necessary and only for the purposes described in this Policy. The categories of third parties we may share data with include:
All third parties who process data on behalf of tvajee are required to handle that data securely and only for the purposes for which it was shared. tvajee does not permit third parties to use your data for their own marketing purposes.
tvajee will never share your financial data with any party not directly involved in processing your transactions. If you receive any communication claiming to be from tvajee and requesting sensitive financial information, treat it as suspicious and contact our support team immediately.
tvajee uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the service. Cookies are small text files stored on your device when you visit the tvajee website or use the tvajee app.
The types of cookies tvajee uses include:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the tvajee platform. Essential cookies cannot be disabled as they are required for the service to operate.
tvajee retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The specific retention periods we apply are as follows:
When personal data is no longer required, tvajee securely deletes or anonymises it in accordance with our internal data management procedures.
As a tvajee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the details in Section 13.
tvajee will respond to all data rights requests within 30 days. In complex cases we may extend this by a further 60 days, but we will always notify you if an extension is needed.
The tvajee platform is strictly for adults aged 18 and over. tvajee does not knowingly collect personal data from anyone under the age of 18. If we discover that a player under 18 has registered an account, we will close the account immediately and delete all associated personal data as quickly as possible.
If you believe a minor has registered on tvajee, please contact our support team immediately so we can investigate and take appropriate action.
tvajee takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it. These include:
While tvajee takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your tvajee account and never share your login credentials with anyone.
If you suspect your tvajee account has been accessed without your authorisation, contact our support team immediately. We will investigate and take steps to secure your account as quickly as possible.
The tvajee platform may integrate with third-party services such as payment gateways and identity verification providers. These third parties operate under their own privacy policies and tvajee is not responsible for their data practices. However, tvajee only works with third-party providers who meet our data security standards and who are bound by contractual data protection obligations.
tvajee does not embed third-party advertising networks or social media tracking pixels on the platform. Any links to external pages — for example, in our FAQ or support documentation — are provided for information only and tvajee is not responsible for the privacy practices of those external sites.
tvajee may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the updated Policy takes effect.
The "Last Updated" date at the top of this page always reflects when the Policy was most recently revised. We encourage you to review this page periodically so you are always aware of how tvajee handles your personal data.
Your continued use of the tvajee platform after a Policy update constitutes your acceptance of the revised terms. If you do not agree with any changes, you may close your account by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way tvajee handles your personal data, please get in touch with our support team. We are committed to resolving all privacy-related enquiries promptly and transparently.
For questions about your rights under this Policy, or to submit a data access, correction, or deletion request, email us with the subject line "Privacy Request" and we will respond within 30 days.
For responsible gaming support and self-exclusion tools, please visit the Responsible Gaming page. For the full terms governing your use of tvajee, see our Terms and Conditions.
Now that you know how tvajee protects your privacy, create your free account and start playing. Fast BDT deposits, live dealer games, and a platform built with your security in mind.